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Swissport – Predicting Flight Delays with Machine Learning

19/06/2019 by Bluugo

A unique machine learning-powered solution developed in collaboration with Swissport predicts the arrival and departure times of flights at Helsinki-Vantaa Airport hours in advance with accuracy of few minutes. Winner of the international GHI Innovation Award in 2018.

The leading provider of airport ground services and air cargo handling

Swissport International Ltd is the largest provider of airport ground services in the world with activity in over 300 locations and 50 countries all around the globe. Swissport Finland Oy started its operations in 2011 at the Helsinki-Vantaa Airport.

In 2018, Swissport Finland started a partnership with Bluugo to streamline their ground handling operations at the Helsinki-Vantaa Airport.

The Problem

  • Inefficient information sharing between the different stakeholders in the ground handling process
  • Maintaining an up-to-date big picture of the processes required lots of manual work
  • Reactive allocation of personnel and vehicle resources

The Solution

  • An award-winning solution that predicts the arrival and departure times of flights at Helsinki-Vantaa Airport hours in advance with accuracy of few minutes
  • Powered by Bluugo’s Tracking Cloud® platform and Machine Learning

The Results

  • Accurate predictions of flight arrival and departure times up to 9 hours in advance
  • Proactive planning of personnel resources
  • Real-time overview of the ground handling operations for all stakeholders
  • Significant cost-savings in SLA sanctions
  • Winner of the GHI Innovation Award (2018)

Dynamic Delay Prediction Tool – see up to 9 hours into the future

In June 2018, Bluugo, Swissport, and Finnair started the development of a new solution called the Dynamic Delay Prediction Tool. The objective was simple: to generate arrival estimates for flights into Helsinki-Vantaa Airport more accurately and further in advance, to enable Swissport to optimize ramp operations, to the benefit of the airline customer – and its passengers.

In November 2018, the solution was chosen as the winner of the GHI Innovation Award amongst 100+ contestants. Read the complete article about the solution by Ground Handling International Magazine below!





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