Bluugo's Tracking Cloud™ digitalizes maintenance & field service processes in modern B2B use cases where traditional maintenance software and legacy ERPs meet their limits.
Track & monitor every element of your maintenance & field service operations: work orders, locations, machines, technicians, equipment... whatever you need to!
Automate labor-intensive daily tasks such as work order management, dispatching, hour reporting, and invoicing. You can also set up automated alerts & notifications.
Share crucial information and keep everyone up to speed by connecting all stakeholder groups and existing IT systems under a single platform – without additional fees for user licenses!
Connect your maintenance & field service processes to other areas of your business. Create unique end-to-end solutions by adding features from our other Tracking Cloud™ solution packages!
Tracking Cloud™ is not your traditional maintenance & field service software.
It doesn't just digitize your daily tasks but enables you to connect multiple areas of your business under the same platform to create truly unique solutions that provide added value for both you and your customers.
If you are tired of doing things in the same old way with the same old tools, you have come to the right place.
Automated work order management & dispatching
Incoming maintenance work orders can be handled automatically according to urgency and customer-specific contracts and assigned to the nearest available technician with a suitable skillset using our unique Rules Engine tool. Filter functions for locations and availability help you to dispatch tasks quicker.
Scheduling & planning tools
Organize and plan your operations easily! Our scheduling feature ensures all required qualifications and technician availability are met for a job to start and complete. Tasks, service orders, and equipment bookings can be displayed in multiple ways (list, timeline, calendar, map view) and filtered by statuses and types.
Asset & equipment tracking
Collect accurate data from your equipment, maintenance locations, and other assets. Tracking Cloud™ can utilize any of your existing sensors and backend systems (e.g., ERP, CRM, FSM) or we can retrofit your equipment with new state-of-the-art tracking technologies.
Automated alerts & notifications
Send automated alerts and notifications to your employees and customers when predefined conditions are met – when maintenance action is required, or an order status is changed for example. The alerts and notifications can be sent as e-mails or SMS.
Spare part management
Don’t let the lack of c-parts slow down your processes! Easily log used spare parts and follow the consumption with smart technologies. You can also automate the replenishment processes in your warehouses and in the field. Read more from our reference case with Bufab.
Send automated invoices to your customers immediately after a technician has reported on a work order. Speed up your order-to-cash cycle significantly!
Dynamic dashboards & reports
Tracking Cloud’s dynamic dashboards and reporting tools offer real-time visualization of your pivotal KPIs wherever you go and whenever you need to see them. The tools are designed to be easily modifiable and customizable to visualize data in any form or shape, from any source that is important for your business. Attach pictures, signatures, or time stamps to your reports and keep customers up to speed with automated status reports.
Mobile tools with offline functionality
Tracking Cloud™ offers powerful mobile tools for your field personnel. As a progressive web application, it can be used with any mobile device and doesn’t require downloads or updates from app stores. Offline functionality enables usage even without an internet connection, when working in remote locations for example.
Fully customizable workflows & terminology
Everything in Tracking Cloud™ can be configured to perfectly match your existing business processes without the need for any custom development or grass-root level coding.
Built-in integration capabilities
Tracking Cloud™ provides built-in APIs for easily integrating into any of your existing IT systems and sensors. You can utilize any existing identification technologies (e.g. QR, RFID, NFC, Barcode, Data Matrix). You won’t have to do anything by yourself – we take care of all required integrations as a part of the onboarding process.
Everything in Tracking Cloud™ can be easily modified to perfectly match your existing business processes – workflows, views, transactions, terminology, etc.
We call this hyperadaptability. It allows your end-users to work with familiar processes and terminology from day 1, guaranteeing a superb user experience and providing tangible results fast.
In addition to the baseline maintenance & field service tools, you can freely add features from our other solution packages to your service.
-Dominik Schweizer, FRIEDRICH VORWERK
Read more about our success stories here.
Tracking Cloud™ helps you achieve tangible results in a matter of weeks.
Increase the utilization rates of your assets, equipment, and technicians and make the most out of your resources.
Save time by automating repetitive manual processes and enable employees to focus on more essential tasks.
Engage your customers by providing them state-of-the-art digital tools for managing and monitoring their orders.
Always have a clear big picture of your orders, equipment, technicians, locations, and anything else you need to monitor.
Easily share data with all stakeholder groups and make sure the right people get the right information at the right time – both internal and external.
Maximize the efficiency of your field service operations with Tracking Cloud’s smart tools. Streamline and automate tasks and connect all stakeholders, assets, and IT systems under a single platform to achieve the best possible technician efficiency, asset utilization rate, and customer service.
Maximize the business value of your assets inside your plants and factories with Tracking Cloud’s smart tools. Monitor machines and streamline & automate maintenance tasks to achieve the best possible production & warehouse efficiency.
Your Use Case?
Not sure if Tracking Cloud™ can solve your business problems? Challenge us!
Get in touch and let's set up a discussion with our experts.
Tracking Cloud’s tried-and-true Onboarding Model guarantees the smoothest implementation you have ever seen.
Implementing Tracking Cloud™ doesn't require a lengthy and exhausting IT project that ties up your key personnel for months at a time. Our onboarding model requires only light participation from the customer.
In addition to software, Tracking Cloud's service package covers all the required hardware, integrations, and support services, as well as turnkey onboarding & user training
The implementation of Tracking Cloud™ takes around 8-10 weeks and you will start seeing results immediately after the go-live. You won’t find a solution with better time-to-value for your investment.
Tracking Cloud's pricing consists of a fixed one-time onboarding fee and a monthly usage fee that covers everything in the service. You know exactly how much you will spend – there are no hidden costs or user license fees.
Let's set up a meeting where we can discuss your business case in more detail and figure out the best way to solve your challenges.
Our experts have decades of hands-on experience in digitalizing maintenance & field service processes – they really know what works and what doesn't.